Refund Policy | StreetVibeWear

We Make Refunds Easy – Shop with Peace of Mind

At StreetVibeWear, we understand that sometimes things don’t work out—and that’s okay. Our refund policy is designed to be fair, fast, and transparent, so you can shop with total confidence.

Whether you received the wrong item, changed your mind, or simply weren’t satisfied, we’re here to help you get your money back quickly and smoothly.

Eligibility for a Refund

You are eligible for a refund if:

  • You request the refund within 14 days of receiving your order.

  • The item is unused, undamaged, and in its original packaging.

  • You provide a valid order number or proof of purchase.

  • The return has been approved and received by our return center (see our Return Policy).

How to Request a Refund

  1. Submit a Request
    Email us at support@streetvibewear.com with your order number and reason for refund. Please specify whether the product was defective, incorrect, or unwanted.

  2. Ship the Item Back (If Required)
    In most cases, we will ask you to return the item before issuing the refund. You’ll receive instructions and the return address from our team.

  3. Inspection & Processing
    Once we receive and inspect the return, we’ll notify you of the status. If approved, we’ll issue a full or partial refund based on the item’s condition and the return reason.

Refund Timeline

  • Approval: Within 3–5 business days after we receive your returned item.

  • Refund Issued: Once approved, the refund will be processed to your original payment method.

  • Time to Reflect:

    • Credit/Debit Cards: 5–10 business days depending on your bank.

    • PayPal: Usually within 1–3 business days.

    • Other Payment Gateways: Varies by provider.

Refund Method

Unless otherwise requested, your refund will be returned via your original payment method. You may also choose to receive store credit for a future purchase, which can be applied immediately at checkout.

Refund Exceptions

We reserve the right to refuse or reduce the refund amount if:

  • The returned item is visibly worn, damaged, or altered.

  • The item is returned outside the allowed return window.

  • The package is lost or damaged due to improper shipping method.

Shipping Fees

  • Original shipping charges (if any) are non-refundable unless the return is due to our error (e.g., wrong or defective item).

  • Return shipping is the responsibility of the customer, unless otherwise stated.

Order Cancellations & Refunds

If you request a cancellation before your order is shipped, we will issue a full refund immediately. See Cancel/Change Order Policy for details.

Need Help?

We’re here to ensure your experience is smooth and fair. Reach out to our support team at:

📧 support@streetvibewear.com
⏰ Available Monday–Friday, 9AM–5PM CST